Privacy Policy - Uxbridge Self Storage

At Uxbridge Self Storage, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services.

Introduction

Welcome to Uxbridge Self Storage. Your privacy is of paramount importance to us, and we strive to maintain the trust and confidence of our customers. This policy details the types of information we collect, the purposes for which we use it, and the measures we take to protect your information.

Information We Collect

We collect various types of information to provide and enhance our services:

Personal Information: Name, address, email address, phone number, and other contact details.
Financial Information: Payment details, billing information.
Usage Data: Information about how you access and use our services.
Location Information: Data related to your location when using our services.

How We Collect Information

Information is collected through multiple channels:

Direct Interactions: When you provide information directly to us through forms, reservations, or customer service interactions.
Automated Technologies: Use of cookies and similar technologies to collect usage data.
Third-Party Sources: Information from partners or other third parties.

Use of Information

We use the collected information for various purposes:

Service Provision: To provide and maintain our storage services.
Customer Support: To respond to your inquiries and provide assistance.
Enhancement of Services: To improve our services based on your feedback and usage patterns.
Marketing: To send you promotional materials, newsletters, and updates.
Compliance: To comply with legal obligations and protect our rights.

Protection of Information

Your personal information is safeguarded through various security measures:

Encryption: Data is encrypted during transmission and storage.
Access Controls: Restricted access to personal information to authorized personnel only.
Regular Audits: Conducting regular security assessments to identify and address potential vulnerabilities.
Secure Facilities: Physical security measures to protect data centers and storage facilities.

Sharing of Information

We may share your information in the following circumstances:

Service Providers: Third-party vendors who assist us in operating our services.
Legal Requirements: When required by law or to respond to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
With Your Consent: When you have given explicit consent to share your information.

Third-Party Links

Our services may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Session Cookies: Temporary cookies that expire once you close your browser.
Persistent Cookies: Remain on your device for a set period or until you delete them.
Tracking Technologies: Tools like web beacons and pixels to monitor usage patterns.

You can manage your cookie preferences through your browser settings.

Your Rights

You have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal obligations.
Objection: Object to the processing of your data under certain circumstances.
Data Portability: Request the transfer of your data to another service.

To exercise these rights, please contact us through the appropriate channels.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our data practices.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data remains protected in accordance with this Privacy Policy and applicable laws.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given clear consent for us to process your data for specific purposes.
Contract: Processing is necessary for the performance of a contract with you.
Legal Obligation: Compliance with legal obligations.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests do not override.

Automated Decision-Making

Our services may involve automated decision-making processes. These processes are designed to enhance your experience and are not used to make decisions that significantly affect you without human oversight.

Third-Party Services

We may integrate third-party services to provide additional functionalities. These services are subject to their own privacy policies, and we recommend reviewing them to understand how your information is handled.

Security Breaches

In the unlikely event of a data breach, we have protocols in place to address the situation promptly. We will notify affected individuals and relevant authorities as required by law.

Your Consent

By using our services, you consent to the terms outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using our services.

Feedback

We welcome your feedback regarding our Privacy Policy and data practices. Your input helps us improve and ensure that we meet your privacy expectations.